Plan overview
Blue Advantage Families and ChildrenSM from Blue Plus is a Minnesota Medical Assistance program (Minnesota’s state Medicaid program). This Minnesota Medical Assistance health care program is for families, children under age 21, pregnant women and adults under age 65 who receive Medical Assistance.
There is no monthly premium for this plan.
Blue Advantage Families and Children helps you pay for:
- Basic medical care — doctor visits, medicine, hospital stays and more
- Dental care — check-ups, cleanings and fillings*
- Treatment for mental health issues and substance abuse
- Preventive care, such as flu shots and screenings
- Eye exams and glasses
- Emergency care
Member Handbook
You can refer to the Member Handbook to see coverage and plan details.
How to enroll
To enroll in the Blue Advantage Families and Children plan, you must first qualify for medical assistance from the Minnesota Department of Human Services. The application process depends on your age, if you have children and whether you have a disability.
Blue Advantage Families & Children is available in all Minnesota counties except for Ramsey, Scott and Itasca counties.
Enrolling for new members
Apply and enroll now by visiting the Minnesota Department of Human Services:
Or call toll-free 1-800-657-3739 or (651) 662-1811, TTY 711.
Or through Minnesota Relay direct access at 1-800-627-3529, TTY/TDD, voice, ASCII, hearing carryover
Or through speech-to speech at 1-877-627-3848
(These calls are free)
Enrolling for renewing members
If you have a Blue Advantage Families and Children plan, the Department of Human Services (DHS) must redetermine your eligibility once a year to see whether you are still eligible for health care coverage. This process is called a renewal.
Find a doctor in network
As a member of Blue Advantage Families and Children, you choose a doctor or clinic from Blue Advantage Families and Children network to be your primary care clinic. They will get to know you and keep all your medical records in one place.
Search online for a doctor in the network
View the 2024 Provider Directory
Doctor On Demand
You also have the option to connect with board-certified doctors and licensed therapists over live video using Doctor on Demand 24 hours a day, 7 days a week.
Find a pharmacy in network
A pharmacy network is a list of pharmacies (drugstores) where you can get medicine at lower prices. Choose from many pharmacies in our network.
You may have to pay more for your medicine if you don’t use a pharmacy in our network.
Search for pharmacies in the network
Or call toll free at 1-844-765-5939, TTY 711
24 hours a day, seven days a week.
Prescription drugs
This Blue Plus health plan has a list of drugs that it covers. It’s called a formulary. You may pay more for drugs that are not listed on the formulary.
Search the formulary (drug list)
View the 2024 formulary (drug list)
You may contact the plan for more information using the number on the back of your member ID card.
Dental services
Blue Advantage Families and Children covers basic dental services, including check-ups, cleanings and fillings.
For dental care, use the Delta Dental online dental directory. You must select the "Minnesota Select Dental Network" to view dentists that are in-network.
Search the online dental directory
Or call toll free at 1-800-774-9049, TTY 711
Monday – Friday 8 a.m. to 5 p.m. Central Time
Care options
Virtual care
Get access to doctors online who can answer questions, provide a diagnosis for common health concerns and prescribe medication (when appropriate).
Nurse line
Registered and experienced nurses are available anytime, day or night when you need medical advice or guidance on where to go for care.
Our nurses can also help you during or after your pregnancy.
Call toll free 1-888-275-3974, TTY 711.
Specialized support
Health guide
A health guide can answer your health plan questions relating to plan benefits, coverage, claims, and finding an in-network provider (doctor).
Call the customer service number on the back of your member ID card to speak with a health guide.
Learn to Live
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
Case Manager
If you have a major illness, injury or chronic health condition, you will be assigned a Case Manager. They will help you:
- Better understand and follow your treatment plan, condition or disease
- Find in-network providers and behavioral health support
- Set up doctor visits and follow-up appointments
- Answer questions between doctor visits
A Case Manager will be assigned to you based on your needs. Call Member Services at 1-800-711-9862, TTY 711 with any questions. The call is free.
Disease management
Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care.
Members will get a letter welcoming you to the disease management program, if you qualify.
Learn more about disease management
Or call toll free at 1-888-830-4300, TTY 711
Monday – Friday 8:30 a.m. – 5:30 p.m. Central Time
BlueRide Transportation service
BlueRideSM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
Quitting Tobacco Program
Develop and maintain a quit plan with support from a wellness coach.
1-855-552-2583, TTY 711
Hours: Monday – Thursday 8:30 a.m. – 5:30 p.m. Central Time
Friday 8 a.m. – 6 p.m. Central Time
This call is free.
Omada digital health program
Omada can help you meet your health goals by building healthy routines around what you love to do and where you want the most support.
Omada equips members with personalized tools, resources, and personalized support to improve your health one step at a time.
Health & Wellness
Maternal health
Get the help you need before, during and after your pregnancy with personalized support through our maternal health program.
You also get access to guides teach you about plan benefits and resources to support your well-being while you are on your pregnancy journey.
Behavioral health
Some health conditions can change your mood and behavior. Learn about different kinds of behavioral and mental health conditions, symptoms and treatments, and find out what resources, programs and services are available.
Health self-assessment
The Blue Advantage Families and Children plan includes helpful programs, educational tools and support. Complete the online health assessment so we can connect you to programs that can help manage your care.
Healthy Rewards incentive program
When you choose to join Healthy Rewards, you and your family can earn rewards when you complete certain preventive screenings and healthy activities.
Local support services
County car and booster seat program
Blue Plus works with counties and other agencies statewide to provide car and booster seats to eligible members.
Children under the age of 9 as well as pregnant Blue Plus members are eligible for this benefit.
Eligible members living in Anoka, Dakota, Hennepin, St. Louis, and Blue Earth counties can contact Everyday Miracles directly.
All other eligible members can contact their local County Public Health office.
Community Resource Link
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Free smartphone
Receive a free smartphone and 3GB data, 350 minutes and unlimited text messages each month through SafeLink.
Blue Plus members receive 200 additional minutes upon enrollment into the program and another 100 bonus minutes during their birth month each year.
Doctors, clinics and pharmacies
Questions? We can help
Call Member Services toll free:
1-800-711-9862, TTY 711
8 a.m. to 5 p.m. Central Time
Monday through Friday
The call is free.
You can also find this phone number on the back of your member ID card.
Translation and interpretation assistance
Get an interpreter for your doctor appointment if English is not your first language.
Call 1-800-711-9862, TTY 711.
This call is free
Learn more about interpreter services
View which languages are available at each clinic in the Provider and Pharmacy Directory.
Appeals
You have the right to ask for an appeal if you don’t agree with our decision to deny, reduce or terminate a service.
An appeal is when you ask us to look again at the care we denied to make sure we made the right decision.