A woman staring outside the window

Blue Plus Minnesota Health Care Programs: Behavioral Health

Learn about behavioral health and the different kinds of available resources, programs and services.

Suicide & Crisis Lifeline

If you or someone you know is struggling or in crisis, help is available 24/7.

Call or text 988 or chat

988lifeline.org

Blue Cross Behavioral Health Crisis Line

Access behavioral health support 24/7.

1-888-275-3974

About behavioral health

Behavioral health and care options

Behavioral health is a term that spans the full spectrum of mental and emotional well-being, including how people cope with day-to-day challenges.

The term also includes the treatment of mental illnesses, such as depression or anxiety, as well as substance use disorder and other addictive behaviors.

Members have a range of care options, support, and coverage for mental health and substance use concerns.

Behavioral health care options include:

Virtual and telehealth services

Receive care from your provider on your computer, tablet or smartphone.

Outpatient services

Therapy programs, individual treatment planning, diagnostic assessments, medication management, psychological testing.

Inpatient services

Hospitals can provide short-term mental health services to help stabilize people in crisis.

Residential services

A safe and supervised environment in a community based residential program setting. These services may be needed following a hospital stay or to prevent hospitalization.

Resources

Behavioral health resources

All behavioral health services and programs are free to Blue Plus Minnesota Health Care Programs members.

No credit card information is required to register.

Virtual and telehealth services

Doctor On Demand

Visit with a licensed psychologist or board-certified psychiatrist using the video feature on your phone, tablet or computer. Mental health professionals are available by appointment to help with depression, social anxiety, addictions, relationship issues, trauma and loss or workplace stress.

Learn more about Doctor On Demand

Learn to Live

Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it. 

Enter access code BLUEPLUS (case sensitive).

Access Learn to Live

Specialized support

Behavioral health appointment scheduling

Case managers work with members to identify the right healthcare provider to fit the members' unique needs and preferences, and to help schedule their behavioral health appointments that cover:

  • Gender care 
  • Cultural related care needs
  • Provider preferences
  • Location preferences

For Blue Advantage Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711.

For SecureBlue (MSHO) plan:
Call 1-888-740-6013, TTY 711.

Quitting Tobacco Program

Develop and maintain a quit plan with support from a wellness coach.

1-855-552-2583, TTY 711
Hours: Monday to Thursday, 8:30 a.m. to 5:30 p.m. Central Time
Friday, 8 a.m. to 6 p.m. Central Time

The call is free.

Learn more about quitting tobacco support

Get rides when you need them

BlueRideSM from Blue Plus offers you a safe and reliable ride to covered medical, dental, and pharmacy visits with doctors in your plan network.

You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.*

Learn more and schedule a ride

Nurse line

Experienced registered nurses are available anytime, 24 hours a day, 7 days a week when you need help getting answers to your health related questions or guidance on where to go for care.

Call 1-888-275-3974, TTY 711.

Autism support

Autism navigation services

A Blue Cross navigator is available to assist you throughout the course of your child’s treatment. They will help you find in-network providers who can support the needs of you and your child.

Autism spectrum disorder (ASD) research shows that early intervention treatment services can greatly improve your child’s development.

Options include:

  • Early Intensive Developmental and Behavioral Intervention (EIDBI) services
  • Provide clinical guidance and caregiver support
  • Ensure access to therapy and skill-based services
  • Coordinate with providers and care systems
  • Community services

For Blue Advantage Families and Children and MinnesotaCare plans:
Call 1-800-711-9862, TTY 711.
Monday through Friday, 8 a.m. to 5 p.m.
The call is free.

Learn more about autism support

Minnesota autism resource portal

Learn about available healthcare programs through Minnesota Department of Health and other state agencies that connect people to medical services and supports and manage health conditions.

View the autism resource portal

Local support services

Community Resource Link

When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.

Visit the Community Resource Link

Senior LinkAge Line

The Senior LinkAge Line, a service of the Minnesota Board on Aging, offers free statewide information and resources.

Learn more about Senior LinkAge Line

Or call toll free at 1-800-333-2433, TTY 711.

Disability Hub

Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.

Call toll free at 1-866-333-2466, TTY 711.

Chat with an expert
Monday to Friday, 8:30 a.m. to 5 p.m.

An adult and child embracing one another.

Healthy Rewards program from Blue Plus

As a Blue Advantage Families and Children or MinnesotaCare member of Blue Plus, you can earn reward cards when you and your family complete preventive screenings and well care visits.

You can get rewarded with dollars on a reloadable reward card for having a follow-up visit with your doctor or therapist within 7 days of your hospital discharge.

Learn more about our reward program

Need help now

Blue Cross Behavioral Health Crisis Line

Access behavioral health support 24/7.

1-888-275-3974

Suicide & Crisis Lifeline

If you or someone you know is struggling or in crisis, help is available 24/7.

Call or text 988 or chat 988lifeline.org

Minnesota Warmline

Looking for support? Need to talk? If you’re struggling with your mental health but aren’t experiencing a mental health crisis or emergency, reach out to the Minnesota Warmline.

Call 651-288-0400 or 1-877-404-3190
Text SUPPORT to 85511
Open seven days a week, 9 a.m. to 9 p.m.

Additional crisis lines

Behavioral Health Crisis Text Line

Text HOME to 741741 from anywhere in the United States, anytime.

Domestic violence crisis line

Call 1-866-223-1111
Text 612-399-9995

Veterans crisis line

Call 1-800-273-8255 and press 1

*Restrictions and conditions apply.

SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in SecureBlue depends on contract renewal.

Doctor On Demand® is an independent company providing telehealth services.

Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.

DHS_100424_K01 DHS Approved 11/19/2024
H2425_101822O03 CMS Approved 10/24/2022