child and young adult eating ice cream in a field during sunset.

Health programs and discounts

The best time to start thinking about your health is before you get sick. We can help.

Log in

Health programs vary by health plan. Members should log in or call to confirm eligibility.

Blue Care Advisor

Individual & family and employer-provided plan members are supported by wellbeing platform Blue Care Advisor.

Programs

Health resources

Tools to help you make smart moves daily

Blue Care Advisor

Health and wellbeing platform

Explore tools, insights and information on how to improve your health and live your healthiest life.

  • Health assessment
  • Health tracking
  • Personalized resources

thrive.

Print and digital magazine

Explore healthy living tips for seniors and caregivers. thrive. is published three times a year for our Medicare members in our Platinum BlueSM (Cost), Medicare Advantage (PPO) and SecureBlueSM (HMO SNP) health plans.

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Rewards and discounts

Do more to support your health and wallet

Blue Care Advisor Rewards

Get active — and get rewards

Taking actions to improve your health can pay off — financially as well as physically. Earn rewards for completing your employer's wellness program goals.

Blue365

Health and wellness savings

Blue365 offers premier health and wellness discounts and is free to join. 

Call 1-855-511-2583

SilverSneakers

Senior-focused activity program

Stay active with the SilverSneakers fitness program, which includes thousands of fitness locations, 50+ fitness classes and on-demand workout videos, workshops and online classes — all at no additional cost. 

Learn more about SilverSneakers.

Care options

Solutions that help you get the right care at the right time

Nurse Line

Expert health care advice 24/7

Nurse Line is available 24 hours a day, seven days a week to help you get answers to your health questions. 

Call 1-800-622-9524

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Learn to Live

Emotional wellbeing resources

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call 1-800-406-7457

Blue Distinction Specialty Care

Medical facilities that deliver quality care 

Helps you find high-quality health care options with the expertise to meet your specific needs. 

Health screenings

In-person health evaluation

Learn important numbers like blood pressure, body mass index and more to understand where you can improve your health.

Watch for scheduling details from your employer.

Specialized support

When you need a little extra help managing a condition

Case management

Health condition support

A free program designed to help members with complex, catastrophic and specialty conditions navigate the healthcare system. 

Call 1-855-312-9107 to speak with a Health Care Advocate.

Wellness Coaching

Support for achieving your health goals

A wellness coach can help you take steps to improve or manage your health, based on your needs. They can help you manage your weight, reduce stress and more.

Care Advocacy

Get help managing a condition and navigating your care from a qualified expert. They'll be able to address all of your health-related needs because they're backed by a whole team to support you.

Call the customer service number on your ID card.

Maternity Management

Prenatal & postnatal wellness

A prenatal support program that gives members in-depth educational tools and more.

Call 1-800-793-6916 to speak with a Health Care Advocate. 

Tobacco cessation

Quitting tobacco and vaping support

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb! 

Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach. 

Omada for Prevention

Diabetes and heart disease prevention

Need support to live a healthy lifestyle? We can make it easier to make the changes that matter most. 

Call 1-888-409-8687

Omada for Diabetes Management

Online health coaching program

Omada can help you achieve and sustain your unique health goals one step at a time. 

Call 1-888-409-8687

Omada for Hypertension Management

Online health coaching program

Believe in a healthier life with Omada thanks to a dedicated care team, smart devices and a care plan that works for you. 

Call 1-888-409-8687

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Call 1-855-902-2777

Lifespark

In-home support for serious illness

Get in-home supportive care to help manage your serious or complex illness. The Lifespark (previously Livio) care team (nurse practitioners, social workers, nurse care coordinators) tailor their support to your values, aspirations and challenges.

Learn more about Lifespark

Support and resources

Health programs vary by health plan. 

Members should log in or call to confirm eligibility.

Member Customer Service

Check your member ID card

It's a faster experience if you call the number listed on the back of your member ID card. You can log in to view your ID card. 

No member ID card?

Call our general line: 

(651) 662-8000
1-800-382-2000
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday

Some programs, services and discounts may not be offered with your health plan. Confirm eligibility before use.

Doctor On Demand by Included Health is an independent company providing telehealth services.

Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.

The Omada program is from Omada Health, Inc., an independent company providing a digital intensive behavioral counseling program.

Hinge Health is an independent company providing musculoskeletal care services.

SilverSneakers® is a registered trademark of Tivity Health, Inc., an independent company that provides health and fitness programs. Blue Cross Medicare Advantage, Platinum Blue, Senior Gold and other Medicare Supplement and SecureBlue plans are eligible.