Each of our plans share some of the same benefits and have their own special offerings. Log in and check your Member Handbook or call the number on your member ID card for more information.
Some health conditions can change your mood and behavior. Learn about different kinds of behavioral and mental health conditions, symptoms and treatments, and find out what resources, programs and services are available.
Behavioral health crisis line
Receive information about mental health and substance use counseling.
Call toll free 24 hours a day, seven days a week.
1-888-275-3974, TTY 711
If you have a major illness, injury or chronic health condition, you may be assigned a case manager. They will help you:
A case manager may be assigned to you based on your needs. Call Member Services with any questions.
For Blue AdvantageSM Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes how risk factors can affect your health.
Get an interpreter for your doctor appointment if English is not your first language.
For Blue AdvantageSM Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
BlueRideSM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.1
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you:
Your Care Coordinator will typically reach out to you within the first month of joining the plan. If you have not been contacted by a Care Coordinator, call Member Services with any questions.
For Blue AdvantageSM Families and Children, MinnesotaCare and Minnesota Senior Care Plus (MSC+) plans:
Call 1-800-711-9862, TTY 711. The call is free.
For SecureBlueSM (MSHO) plan:
Call 1-888-740-6013, TTY 711. The call is free.
Available to MSC+ members over the age of 65
You have the option to connect with board-certified doctors and licensed therapists over live video using Doctor On Demand 24 hours a day, 7 days a week.
Registered and experienced nurses are available 24 hours a day, 7 days a week when you need medical advice or guidance on where to go for care.
Our nurses can also help you during or after your pregnancy.
Call toll free 1-888-275-3974, TTY 711.
Develop and maintain a quit smoking or vaping plan with support from a wellness coach.
Call toll free 1-855-552-2583, TTY 711.
Monday to Thursday, 8:30 a.m. to 5:30 p.m. Central Time
Friday, 8 a.m. to 6 p.m. Central Time
Some programs are only available for a specific plan. Select the plan you would like to see.
Blue Plus works with counties and other agencies statewide to provide car and booster seats to eligible members.
Children under the age of 9 as well as pregnant Blue Plus members are eligible for this benefit.
Eligible members living in Anoka, Dakota, Hennepin, St. Louis, and Blue Earth counties can contact Everyday Miracles directly.
All other eligible members can contact their local County Public Health office.
When you choose to join Healthy Rewards, you and your family can earn rewards when you complete certain preventive screenings and healthy activities.
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care.
Members will get a letter welcoming you to the disease management program, if you qualify.
Call toll free at 1-888-830-4300, TTY 711
Monday – Friday 8:30 a.m. – 5:30 p.m. Central Time
A health guide can answer your health plan questions relating to plan benefits, coverage, claims, and finding an in-network provider (doctor).
Call the Member Services number on the back of your member ID card to speak with a health guide.
Get the help you need before, during and after your pregnancy with personalized support through our maternal health program.
You will get access to Case Managers, doulas, pregnancy and postpartum education and support all at no cost to you.
Blue Plus works with counties and other agencies statewide to provide car and booster seats to eligible members.
Children under the age of 9 as well as pregnant Blue Plus members are eligible for this benefit.
Eligible members living in Anoka, Dakota, Hennepin, St. Louis, and Blue Earth counties can contact Everyday Miracles directly.
All other eligible members can contact their local County Public Health office.
A health guide can answer your health plan questions relating to plan benefits, coverage, claims, and finding an in-network provider (doctor).
Call the Member Services number on the back of your member ID card to speak with a health guide.
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care.
Members will get a letter welcoming you to the disease management program, if you qualify.
Call toll free at 1-888-830-4300, TTY 711
Monday – Friday 8:30 a.m. – 5:30 p.m. Central Time
When you choose to join Healthy Rewards, you and your family can earn rewards when you complete certain preventive screenings and healthy activities.
Get the help you need before, during and after your pregnancy with personalized support through our maternal health program.
You will get access to Case Managers, doulas, pregnancy and postpartum education and support all at no cost to you.
Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care.
Members will get a letter welcoming you to the disease management program, if you qualify.
Call toll free at 1-888-830-4300, TTY 711
Monday – Friday 8:30 a.m. – 5:30 p.m. Central Time
A health guide can answer your health plan questions relating to plan benefits, coverage, claims, and finding an in-network provider (doctor).
Call the Member Services number on the back of your member ID card to speak with a health guide.
For members with a cognitive impairment diagnosis, animatronic pets can help provide comfort and companionship and improve mood. Choose from a cat, dog or bird.2
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
Get up to 48 hours per year of in-person and virtual support services to increase community connections and help with everyday tasks such as light household chores, grocery shopping and more.
To get started, connect with your Care Coordinator or call 1-888-740-6013, TTY 711. The call is free.
Living with stress, insomnia, depression, substance use or social anxiety? Learn to Live is an online program that's available anytime to help you work through it.
You can get free comprehensive medication reviews through the Medication Therapy Management (MTM) program as part of your plan. A specialized pharmacist will:
After the review, you’ll get a written summary of what you talked about, and a recommended to-do list with specific suggestions.
If you are taking multiple medications, a specialized pharmacist can meet with you to talk about your list of medications, find ways to manage any side effects that bother you and look for ways to lower your costs. Receive a $50 reward card when you complete a comprehensive medication review.4
The Senior LinkAge Line, a service of the Minnesota Board on Aging, offers free statewide information and resources.
Call toll free at 1-800-333-2433, TTY 711.
Disability Hub MN is a free statewide resource network that helps people with disabilities solve problems, navigate the system and plan for the future.
Call toll free at 1-866-333-2466, TTY 711.
Get help paying your utility bills and rent with a quarterly allowance of $260. Eligible members will receive their myFlexCard separately. This reloadable card can be used to pay for rent and utilities such as electricity, water, sanitation, phone, and cable bills.3
Call 1-844-451-1164, TTY 711 for questions or help using your card.
Enhance your quality of life, improve physical and emotional health, and reduce stress with music therapy.
Members living in an assisted living or skilled nursing facility or foster home and experiencing certain mental health-related needs are eligible to receive up to 26 sessions per year with a board-certified music therapist.1
Get an allowance of $150 per quarter to purchase select over-the-counter (OTC) health and wellbeing items from a catalog.5
You can get healthier, lose weight, and prevent or manage diabetes or high blood pressure with Omada’s online programs.
These programs use heath coaches, connected devices, and lessons made just for you to help you build healthy habits for life.
SilverSneakers® is an opportunity to improve your health, gain confidence and connect with your community. Stay active with fitness classes for ages 50+, on-demand workout videos and access to a broad network of fitness locations.
1Restrictions and conditions apply.
2Eligibility for this benefit cannot be guaranteed based solely on your condition. All applicable eligibility requirements must be met before the benefit is provided. For details, please contact Member Services. Members must have one or more of the following chronic conditions: dementia, cognitive impairment or social isolation.
3Eligibility for this benefit cannot be guaranteed based solely on your condition. All applicable eligibility requirements must be met before the benefit is provided. For details, please contact Member Services. Members must have one or more of the following chronic conditions: COPD, diabetes or hypertension.
The Blue Cross and Blue Shield of Minnesota myFlexCard Mastercard® Prepaid Card is issued by Stride Bank, Member FDIC, pursuant to license by Mastercard International.
Stride Bank is an independent company offering debit card services and is solely responsible for its products. Quarterly balance does not carry over.
4SecureBlueSM to provide these benefits as part of the Value-Based Insurance Design program. This program lets Medicare try new ways to improve Medicare Advantage plans.
4SecureBlueSM is a Medicare Advantage coordinated-care plan that combines Medicare and Medical Assistance (Medicaid) benefits. The reward may result in a taxable event. Consult your tax advisor.
5CVS Pharmacy, Inc. d/b/a OTC Health Solutions is an independent company providing OTC supplemental benefit administrative services. Allowances do not carry over to the next quarter. Any unused dollars will be forfeited.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Learn to Live, Inc. is an independent company providing online cognitive behavioral therapy programs and services.
The Omada Program is from Omada Health, Inc., an independent company providing digital care programs.
Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.
H2425_100424_K01_M DHS Approved 10/22/2024 CMS Accepted 10/29/2024