Welcome SecureBlue members
Our goal is to help you get the most out of your plan benefits and extras.
Get started
Create your online member account
Your secure and personalized member account gives you quick access to important
health information and resources specific to your plan benefits.
Already created an account?
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Check plan details and review coverage and benefits
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Access your member handbook
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Search for covered drugs and in-network providers
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View, download and print your ID card(s)
Review your benefits
Health services and programs
All mental health services and programs are free to Medicaid members. No credit card information is required to register.
Over-the-counter allowance
Get an allowance of $150 per quarter to purchase select over-the-counter (OTC) health and wellbeing items from a catalog.1
BlueRide Transportation service
BlueRideSM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.
You can also use BlueRide to go to participating fitness locations, health and wellbeing classes, and Narcotics Anonymous and Alcoholics Anonymous meetings.2
Household support (myFlexCard)
Get help paying your utility bills and rent with a quarterly allowance of $260. Eligible members will receive their myFlexCard separately. This reloadable card can be used to pay for rent and utilities such as electricity, water, sanitation, phone, and cable bills.3
Call 1-844-451-1164, TTY 711 for questions or help using your card.
Care Coordinator
A Care Coordinator is a licensed nurse, social worker or qualified healthcare provider who can help you access home healthcare, understand your benefits, coordinate and manage your care and more. They will typically reach out to you within the first month of joining the plan.
See benefits page to learn more
Call 1-888-740-6013, TTY 711. The call is free.
SilverSneakers
SilverSneakers® is an opportunity to improve your health, gain confidence and connect with your community. Stay active with fitness classes for ages 50+, on-demand workout videos and access to a broad network of fitness locations.
Find care
Search for in-network providers
You may have to pay more for your care or medicine if you don’t use a provider in your network.
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Find a doctor
When you have a SecureBlue plan, you choose a doctor or clinic from our network to be your primary care clinic. They will get to know you and keep all your medical records in one place.
You also have the option to connect with board-certified doctors and licensed therapists online over live video using Doctor On Demand 24 hours a day, 7 days a week.
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Find a dentist
Our plans cover dental services, including check-ups, cleanings and fillings.
For dental benefit questions or help finding an in-network provider:
Call toll free at 1-800-774-9049, TTY 711
Monday – Friday 8 a.m. to 5 p.m. Central Time
You must add your zip code and select the "Minnesota Select Dental Network" to view dentists that are in-network.
Search dental directory
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Search for pharmacies and drugs
A pharmacy network is a list of pharmacies (drugstores) that can fill prescriptions for our plan members.
You may have to pay more for your medicine if you don’t use a pharmacy in network or your medicine isn’t on the formulary (drug list).
Search the formulary (drug list)
Or call toll free at 1-888-877-6424, TTY 711
24 hours a day, seven days a week.
Support and resources
Questions? We can help
Call Member Services toll free:
1-888-740-6013, TTY 711.
8 a.m. to 8 p.m. seven days a week, October 1 through March 31 and Monday to Friday April 1 through September 30
The call is free.
Interpreter assistance
Get an interpreter for your doctor appointment if English is not your first language.
Call 1-800-711-9862, TTY 711.
This call is free.
Appointing a representative
You may name a family member, friend, doctor or anyone else to represent you. If you want to appoint someone who is not already authorized under state law, you and that person must complete Medicare's Appointment of Representative form.
Caregiver resources
Are you a caregiver? See resources to help you manage your loved one's health plan and care.
1CVS Pharmacy, Inc. d/b/a OTC Health Solutions is an independent company providing OTC supplemental benefit administrative services. Allowances do not carry over to the next quarter. Any unused dollars will be forfeited.
2Restrictions and conditions apply.
3Eligibility for this benefit cannot be guaranteed based solely on your condition. All applicable eligibility requirements must be met before the benefit is provided. For details, please contact Member Services. Members must have one or more of the following chronic conditions: COPD, diabetes or hypertension.
The Blue Cross and Blue Shield of Minnesota myFlexCard Mastercard® Prepaid Card is issued by Stride Bank, Member FDIC, pursuant to license by Mastercard International. Stride Bank is an independent company offering debit card services and is solely responsible for its products.
Utility company and landlord must meet certain qualifications to be eligible. Restrictions and conditions apply. Quarterly balance does not carry over.
Delta Dental of Minnesota is independent from Blue Cross and Blue Shield of Minnesota. Delta Dental® provides administrative services for dental benefits.
Doctor On Demand® is an independent company providing telehealth services.
Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.
SecureBlueSM (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in SecureBlueSM (HMO SNP) depends on contract renewal.
H2425_100424_K01_M DHS Approved 10/22/2024 CMS Accepted 10/29/2024