Blue Plus Minnesota Senior Care Plus (MSC+)

How to enroll

• Call or visit your local county human services office 
• Call Minnesota Health Care Programs at (651) 431-2670 (in the metro area) or toll free 1-800-657-3739, TTY 711, or through the Minnesota Relay direct access at 1-800-627-3529, TTY, voice, ASCII, hearing carryover, or 1-877-627-3848 (speech-to-speech).
  These calls are free.
• Enroll online through the Minnesota Department of Human Services  

Minnesota Senior Care Plus from Blue Plus is available in all Minnesota counties.

More about qualifying

No monthly Fee

You do not have to pay a monthly fee (premium) for this plan.

MSC+ helps you pay for:

• Medical care — doctor visits, medicine, hospital stays and more
• Dental care — check-ups, cleanings and fillings*
• Treatment for mental health issues and drug and alcohol abuse
• Preventive care — flu shots, screenings
• Eye exams and glasses
• Hearing tests
• Emergency care

Copays and other limits may apply to some services. To see coverage details for this plan, refer to the Member Handbook. The Member Handbook is a document that explains your health plan and what it covers.

• View the 2024 Member Handbook - English
• View the 2024 Member Handbook - Spanish

Doctor network

A network is a group of doctors and clinics approved for the health plan. Our network for the Minnesota Senior Care Plus plan has thousands of doctors, specialists and clinics across Minnesota.

• Search for doctors in the network

Choosing a primary care doctor

If you are enrolled in this plan, you choose a doctor or clinic from the plan’s network to be your primary care doctor. The doctor you choose will get to know you and keep your records in one place.

Specialists

Specialists are doctors who treat specific things like allergies or diabetes. You don’t need a referral to see a specialist if he or she is in the network. You might have to pay more if you use a doctor that’s not in the network.

Some treatments must be approved by your primary care doctor and/or your health plan before you can receive the treatment. This helps make sure the treatment is covered by your plan so you don’t have unexpected bills.

Tribal and Indian Health Services clinics

American Indians can continue or begin to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your health plan primary care provider prior to the referral.

Find a dentist

This plan covers basic dental services, including check-ups, cleanings and fillings.

For dental care, use the Delta Dental online dental directory. You must select the "Minnesota Select Dental Network" to view dentists that are in-network.

Search the online dental directory

Or call toll free at 1-800-774-9049, TTY 711, Monday – Friday 8 a.m. to 5 p.m. Central Time

Find a pharmacy in network

A pharmacy network is a list of pharmacies (drugstores) where you can get medicine at lower prices. Choose from many pharmacies in our network.

You may have to pay more for your medicine if you don't use a pharmacy in our network.

Search for pharmacies in the network

Or call toll free at 1-844-765-5939, TTY 711, 24 hours a day, seven days a week.

Prescription drugs

This health plan has list of drugs that the plan covers. It’s called a formulary. You may pay more for drugs that are not listed on the formulary.

Search the formulary (drug list)

View the 2024 formulary (drug list)

Stay well while staying safe: vaccines and well visits

Recently, it may not have felt safe to go to the doctor unless you are or your child is really sick. Well visits help doctors find problems early. Receiving vaccines (shots) on time may help fight off common illnesses. Talk with your or your child’s doctor about the best way to stay on schedule with well visits and vaccines. Your primary care provider (PCP) is listed on your member ID card and in your online profile.

Log in to view or change your primary care provider

BlueRide Transportation service

BlueRide^SM offers you a safe and reliable ride to covered medical, dental and pharmacy visits with providers in your plan’s network.

Learn more about BlueRide Transportation

Translation

Get an interpreter for your doctor appointment if English is not your first language.

Call 1-800-711-9862, TTY 711.
The call is free.

Learn more about interpreter services

Special programs

• Community Resource Link — When you need a little extra help, it can be hard to know where to go. Use our Community Resource Link to find free or low-cost services near you.
• Quitting Tobacco Program — Call 1-855-552-2583, TTY 711. Hours: Monday – Thursday 8:30 a.m. – 5:30 p.m. Central Time, Friday 8 a.m. – 6 p.m. Central Time. This call is free.
• Blue Plus Health Self-Assessment — Complete the online health assessment so we can connect you to programs that can help manage your care. You will receive a personal report that describes the impact of each risk factor on your health.

Medical help

• Online care — Access to doctors online who can answer questions, provide a diagnosis for common health concerns and prescribe medication (when appropriate). Learn about virtual care
• Nurse line — Talk to a nurse 24 hours a day, seven days a week to help you get answers to your health-related questions. Call toll free 1-888-275-3974, TTY 711.
• Case manager — If you have an ongoing disease, major illness or injury, we’ll help you understand your treatment choices and follow your treatment plan. A case manager will contact you if you qualify for this service
• Disease management — Case managers work with you by phone to create health goals, educate you about your condition and help you take control of your care
• Behavioral health (mental health and substance use disorder services) — Call (651) 662-5545 or toll free 1-800-711-9862, TTY 711, 8 a.m. to 5 p.m. Central time, Monday through Friday for information about mental health and drug and alcohol abuse counseling.
  
  Your benefits include services for behavioral or mental health conditions such as:
  • Inpatient and outpatient behavioral health services
  • Partial hospitalization
  • Treatment and rehabilitative services

We can also help you find a behavioral or mental health specialist who will see you or a loved one. Call the number above or you can look for one yourself with our Find a Doctor tool. 

You don’t need a referral from your primary care provider (PCP) to see a behavioral health specialist in your plan. There are some treatments and services your behavioral health specialist must ask Blue Plus to approve before you can get them. See your member handbook to learn more about your benefits and which services need preapproval. Learn more about behavioral and mental health conditions.

• Health guides — Get information about your health plan benefits and health care services 24 hours a day, seven days a week

For questions about this plan:

• Call (651) 662-5545 or toll free 1-800-711-9862, TTY 711, 8 a.m. to 5 p.m. Monday through Friday. This call is free.
• Check your plan’s Member Handbook for details about your plan
• Read the “Guide to Your Health Plan” in the welcome kit that was mailed to you after you enrolled
• See our directory of statewide resources at minnesotahelp.info 
• Call Senior LinkAge Line^® toll free 1-800-333-2433, TTY 711
• Call Disability LinkAge Line^TM toll free 1-866-333-2466, TTY 711

Register for the member site

• To see your personal health plan information online, register for or log in to the member site

Carry your member ID card

When you go to the doctor, bring these items with you:

• Your Blue Plus health plan member ID card
• Your Medicare card (if you have one)
• ID cards for other insurance you have

Keep your phone & address up to date

It’s important that you read all of the mail you get from your county and from us (your health plan). We may ask you for information that’s needed to keep you enrolled in your plan. If your phone number or address has changed, contact your county office right away.

Your rights & responsibilities

Learn more about your health plan in your Evidence of Coverage. Section 3 is about your member rights. Section 4 covers your responsibilities.

Appeals

You have the right to ask for an appeal if you don’t agree with our decision to deny, reduce or terminate a service. An appeal is when you ask us to look again at the care we denied to make sure we made the right decision. Learn more about your appeal rights