BlueCard® education
The BlueCard program links participating healthcare providers and independent Blue Cross plans through a single electronic network for claims processing and reimbursement. Find information on eligibility and how to submit claims.
Blueline phone service
Blueline is an automated voice response system providing information on a member's primary care clinic, benefits, eligibility or claim status via phone or fax.
Commercial network guide
Download the 2025 Commercial Network Guide, an overview of our commercial networks, including network names, descriptions, network numbers, plan access and more.
Cultural competency training and resources
Blue Cross offers online training to help you care for members with consideration of personal language needs, thoughts, customs, beliefs and values.
All contracted healthcare providers with Blue Cross should complete this online cultural competency training.
To access this training: Log in to the Availity portal
- Under Payer spaces, select BlueCross BlueShield Minnesota health plan
- Select Access BCBSMN Learning and Development from the Resources tab
- From the Training Opportunities dashboard, search for “Physician’s Cultural Competency” course or navigate to it through "Filters on" the left
Let us know when you've completed cultural competency training
Our Minnesota Health Care Program contracts require us to show in our provider directories whether a provider has completed training.
After your organization has completed the Blue Cross cultural competency training or other similar training each year, please let us know. This will help us reflect whether you’ve had this training in the most recent Blue Cross provider directory.
Each year, please complete this form and return it to us as noted on the form. Thank you for helping us support our members.
Forms and publications
View forms, publications, how-to guides and more.
Medicare education: Compliance and FWA training
Review and complete CMS-required general compliance and fraud, waste and abuse training for Medicare and view a Medicare product guide.
Peer Specialist Benefit expansion
Peer Specialists provide nonclinical support services for members with mental health and substance use diagnoses. Beginning January 1, 2024, the Peer Specialist Benefit is expanding from Medicaid to Commercial and MAPD.
Peer specialist benefit for commercial and MAPD: Provider reference guide
Provider directory validation
Step-by-step instructions for using the provider directory validation tool in Availity Essentials to update your demographic information.
Provider Toolkit
Can't find what you're looking for here? Check the Provider Toolkit.
Provider contact information
Mailing addresses, phone and fax numbers.