Blue Cross Basics seminar
Attend a Blue Cross Basics seminar to get familiar with the latest Blue Cross information and resources.
BlueCard® education
The BlueCard program links participating healthcare providers and independent Blue Cross plans through a single electronic network for claims processing and reimbursement. Find information on eligibility and how to submit claims.
Blueline phone service
Use Blueline, an automated voice response system, to get information on a member's primary care clinic, benefits, eligibility or claim status via phone or fax.
Commercial network guide
Download the Commercial Network Guide, an overview of our commercial networks, including network names, descriptions, network numbers, plan access and more.
Cultural competency training and resources
Blue Cross offers online training to help you care for members with consideration of personal language needs, thoughts, customs, beliefs and values. All contracted healthcare providers with Blue Cross should complete this online cultural competency training.
To access this training: Log in to the Availity portal. Under Payer spaces, select BlueCross BlueShield Minnesota health plan. Select Access BCBSMN Learning and Development from the Resources tab. From the Training Opportunities dashboard, search for “Physician’s Cultural Competency” course or navigate to it through Filters on the left.
See more cultural competency resources
Forms and publications
View forms, publications, how-to guides and more.
Medicare education: Compliance and FWA training
Review and complete CMS-required general compliance and fraud, waste and abuse training for Medicare and see a Medicare product guide.
Peer Specialist Benefit expansion
Peer Specialists provide nonclinical support services for members with mental health and substance use diagnoses. Beginning January 1, 2024, the Peer Specialist Benefit is expanding from Medicaid to Commercial and MAPD.
Peer specialist benefit for commercial and MAPD: Provider reference guide
Provider directory validation
Get step-by-step instructions to use the provider directory validation tool in Availity Essentials to update your demographic information.