Phone and fax numbers
Commercial and Medicare members
Provider services hours:
Monday – Friday, 7 a.m. to 6 p.m. CT
Call (651) 662-5200
1-800-262-0820 (toll free)
(651) 662-2745 (fax)
It’s helpful if you have your provider number or NPI and, if applicable, the member’s ID number, account number and claim number handy when you call.
Minnesota Health Care Programs members
Provider services hours:
Monday – Friday, 7 a.m. to 6 p.m. CT
Call 1-866-518-8448
It’s helpful if you have your provider number or NPI and, if applicable, the member’s ID number, account number and claim number handy when you call.
BlueCard members
Verify benefits or eligibility
Call 1-800-676-BLUE (2583) (toll free)
Technical support
Call (651) 662-5743
1-866-251-6743 (toll free)
Blueline voice response unit
Get immediate member information by phone or fax.
Call (651) 662-5200
1-800-262-0820 (toll free)
To use the fax-back option, choose it from the menu and follow the prompts.
Mailing addresses
For claims
Blue Cross and Blue Shield of Minnesota
Document Processing Center
P.O. Box 982805
El Paso, TX 79998-2805
For adjustments and appeals
Blue Cross and Blue Shield of Minnesota
Document Processing Center
P.O. Box 982800
El Paso, TX 79998-2800