Over-the-counter allowance benefit

Over-the-Counter allowance benefit

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Medicare Advantage, Group Medicare Advantage,
Platinum BlueSM and Group Platinum Blue members

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Medicare Advantage Freedom BlueSM members
 

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Over-the-Counter (OTC) benefit details

This benefit provides you with a quarterly allowance to order eligible over-the-counter medications and health-related products. OTC medications are trusted as a first line of defense in treating minor ailments, help reduce doctor visits and save you money.

This OTC benefit is available for the following Blue Cross and Blue Shield of Minnesota Medicare plans:

  • Medicare Advantage (PPO)
  • Group Medicare Advantage (PPO)
  • Platinum Blue (Cost)
  • Group Platinum Blue (Cost)

There is no additional premium for those who have the OTC benefit included in their health plan. These added OTC benefits will vary by plan, so be sure to review your Evidence of Coverage (EOC) for benefit coverage and important details.

Benefit resources

For Medicare Advantage, Group Medicare Advantage, Platinum Blue and Group Platinum Blue members

Create an account

Get detailed instructions on how to create your account online.

View instructions

Eligible items are available to view and select within your account. You can also view offered items in the over-the-counter item catalog.

View catalog

Frequently asked questions

Get answers to frequently asked questions regarding your OTC benefit with our FAQ.

View frequently asked questions

Help and support

If you need help or have questions regarding your OTC benefit, or would like to register over the phone, you can call OTC Health Solutions at:

1-888-628-2770 (TTY: 711)
8 a.m. to 10 p.m. Central Time
Monday through Friday

For Medicare Advantage Freedom BlueSM members

Registration and ordering

Get detailed instructions on how to access & navigate My Benefits Center, how to shop online, and how to manage your Visa card on My Benefits Center.

Visit mybenefitscenter.com

Locate a participating retailer near you for in-store shopping. You can also view offered items in the over-the-counter item catalog.

View catalog

Frequently asked questions

Get answers to frequently asked questions regarding your OTC benefit with our FAQ.

View frequently asked questions

Help and support

If you need help or have questions regarding your OTC benefit, or flex card, you can call OTC Health Solutions at:

1-855-788-3466 (TTY: 711)
8 a.m. to 10 p.m. Central Time
Monday through Friday