Call the number on your ID card for:

• Checking coverage and in-network providers
• Claim and Explanation of Benefits (EOB) questions
• Billing inquiries and more

Use the phone number on the back of your member ID card to reach a customer service representative who can help you with your specific plan. You can also log in to see your ID card. 
 

No member ID card? 

Our general number is an automated phone system that helps route many different kinds of questions and members. It may take a few minutes to reach a customer service representative. 

(651) 662-8000
1-800-382-2000
TDD 711
 

Individual & family plans

For plan information or help enrolling in a plan:

• Find an agent
• Call (651) 662-5050, 1-800-262-0823
• Email

Group health plans

Looking for health insurance for your business or organization?

See plans for small employers

See plans for large employers

Medicare plans

For plan information or help enrolling in a plan:

• Find an agent – Be sure to ask if they are certified to sell Medicare products.
• Call (651) 662-9949, toll free 1-844-777-0191, TTY users call 711, 8 a.m. to 8 p.m. Central Time, daily
• Make a Blue Cross Advisor appointment

Minnesota Health Care Programs

You have several options to see if you qualify and how to apply.

Phone and mailing address:

(651) 662-8000
1-800-382-2000
TTY 711
8 a.m. to 4:30 p.m., Monday through Friday

Blue Cross and Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164-0560

Media contacts:

For corporate public relations inquiries, please contact public.relations@bluecrossmn.com or a member of our Public Relations team. 

Business information:

• Contact information for agents
• Contact information for providers
• Contact information for investors
• Supplier resources

Creative agencies should contact brand@bluecrossmn.com.