Two seniors at the park.

Get to know your Medicare Supplement plan

Get the most from your plan by exploring your plan benefits, tools and resources.

Get started

Create your online member account

Your secure and personalized member account gives you quick access to important
health information and resources specific to your plan benefits.

Create account

Already created an account?

Log in

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See plan details, out-of-pocket maximums, and review coverage and benefits

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View, download and print your ID card(s)

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Access common plan forms and documents like your explanation of benefits (EOB)

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Track claims and pay your premium

A person holding a Blue Cross Blue Shield member ID card.

Your member ID card

Your member ID card will be mailed to you within a few weeks after your enrollment confirmation.

If you are an existing Blue Cross member, you will not receive a new member ID card unless you made a plan or demographic change or there are changes to the benefits displayed on your current card.

Key components of your ID card:

  • Your name, identification, and plan number
  • The dollar amount you pay when you visit a provider
  • Information about pharmacy benefits, if any
  • Instructions to help providers submit claims
  • Customer Service and plan phone numbers

Review your payment options

Online eBill payments

You have convenient payment options, including auto-pay, if you have a monthly premium.

For ease and convenience, you can pay your Blue Cross insurance premium online. Choose to make one-time payments each month, or set up recurring payments over several months. You can also request email reminders, view and print statements, and easily update your payment account information.

View all your premium payment options

Explore benefits

SilverSneakers fitness program

SilverSneakers® is an opportunity to improve your health, gain confidence and connect with your community. Get access to thousands of fitness locations nationwide, on-demand workout videos and online classes.

In-network doctor

Senior GoldSM and Extended Basic Select plan members have in-network benefits when using a provider in the Aware® network who accepts Medicare.

Search for doctors in the Aware network

All other Medicare Supplement plan members may see any doctor (provider) that accepts Medicare assignment for in-network benefits. Check to make sure your doctor accepts Medicare assignment.

Search for doctors who accept Medicare assignment

Support and resources

Questions? We can help

Call 1-800-531-6686, TTY 711

8 a.m. to 5 p.m. Central Time
Monday through Friday

You can also find this phone number on the back of your member ID card to reach a customer service representative who can help you with your specific plan.

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