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How can we help?

Blue Cross and Blue Shield of Minnesota is here to help and support you over the phone, online and in-person.

What can be done online

  • Create your member account
  • Make premium payments
  • Track claim status
  • Update personal info
  • Find an in-network
  • Access member forms

 

When to contact us

  • Checking coverage
  • Validating in-network providers
  • Questions about your claim
  • Understanding your Explanation of Benefits (EOB)
  • Billing inquiries and more

Tools for a faster resolution

Member account login

View your plan details, check coverage, track claims and find your explanation of benefits (EOB).

Log in

Documents and forms

Get plan documents including provider directories, benefits overviews, enrollment forms and more.

View documents

Member FAQs

Find answers to our most frequently asked questions.

Get answers

Site Search

You can learn a lot about health insurance and our plans by using our website search.

Search

Call support

Sometimes you just need to talk to a person

If you need help or have questions and want to speak to a person, we're here for you.

Member Customer Service

Check your member ID card

It's a faster experience if you call the number listed on the back of your member ID card. You can log in to view your ID card. 

No member ID card?

Call our general line: 

(651) 662-8000
1-800-382-2000
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday

Plan shopping support

Individual & Family

(651) 662-5050
1-800-262-0823
TTY 711
7 a.m. to 8 p.m. CT
Monday-Friday

Email

Find an agent

Group health plans

Looking for health insurance for your business or organization?

Give us a call: 

1-855-295-6278 (TTY 711)

Medical Assistance (Medicaid)

View plans and get information on qualifying and applying.

Get more information

Help in other languages

Mailing Address

Blue Cross and Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164-0560

Office locations

RiverPark I
3400 Yankee Drive
Eagan MN 55121-1627

RiverPark II
1800 Yankee Doodle Road
Eagan, MN 55121-1644

More information

Need something else?

Get contact and business information for other areas across Blue Cross and Blue Shield of Minnesota.

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