Welcome, Blue Cross Associates

Helping you live your healthiest life.

You and Blue. Better together.

Blue Cross plan members

Access PPO & HSA medical, dental and vision plans

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Member login

Get your ID card, plan information, find in-network doctors and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Coupe plan members

Access a Coupe medical plan

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Coupe member login

Check provider tiers, track claims, review benefits and more.

If you were a Coupe member in 2024, you will need to register for a new account for 2025.

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Get the Coupe App

Find all you need to search for providers, check benefits, track claims and more. And get personalized information to support better health.

Plan details

Medical plans

Take control of your healthcare journey

Welcome to the Blue Cross alternative health plan designed by Coupe Health. No deductibles, no complicated paperwork and no surprises. We identify top quality providers and show you a price for every medical service, giving you control over your healthcare.

What makes Coupe different? 

Price Certainty: Know the price of every medical service ahead of time. No upfront out-of-pocket costs, add-ons or surprise bills. No kidding.  

One Monthly Statement: Get one statement at the end of the month and pay how you prefer— online or by mail. It’s that easy. 

0% Financing: Receive 0% financing to help pay for your medical bills. If you can only pay the minimum balance, no sweat! With 0% financing you don’t have to worry about owing more in the future. 

Search the provider directory

Member login

Benefit information

Prescription drug benefits

Contact information

1-833-749-1969 or email healthvalet@coupehealth.com
Monday through Friday 8 a.m. – 8 p.m. CT
coupehealth.com

PPO (High Value Network) Plan

The PPO (High Value Network Plan) gives you statewide access to quality care. The PPO (High Value Network Plan) has in-network and out-of-network levels of benefits. When you seek care from a provider who is in the High Value Network, you receive in-network benefits. If you choose to use a provider who is not in the High Value Network (in Minnesota and bordering counties) and BlueCard PPO (nationally) you will still have coverage, but at the lower out-of-network level of benefits.

Benefit information

Medical plans

Summary of benefits and coverage (SBC)

Benefit booklet

Prescription drug benefits

Contact information

Medical/Pharmacy Plan

(651) 662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. - 8 p.m. CT
bluecrossmn.com/contact

Aware® Network Plan

The HSA medical plan offers an annual employer contribution. The HSA plan allows you to build up these employer contributions by allowing you to make additional contributions to your own account (based on IRS limits) that you can use to offset medical costs.

Benefit information

Medical plans

Summary of benefits and coverage (SBC)

Benefit booklet

Prescription drug benefits

Contact information

Medical/Pharmacy Plan

(651) 662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. - 8 p.m. CT
bluecrossmn.com/contact

Planning for retirement

Learn about retiree medical coverage and compare plans for eligible associates below. 

Benefit information

For pre-65 retirees

Retirement healthcare program

For post-65 retirees

Group Medicare Advantage Elite with RX

Other information and forms

Contact information

ThrivePass (Enrollment, Payments) – COBRA, Retiree Plans

1-866-855-2844

BCBS Customer Service (Claims, Coverage, Network) — COBRA, Pre65 Retiree Plans

(651) 662-8304, toll free 1-800-469-1110
Monday through Friday 7 a.m. — 8 p.m. CT
bluecrossmn.com/contact

Group Medicare Advantage Customer Service – Post65 Retiree Plan

1-800-711-9865
Monday through Friday 8 a.m. - 8 p.m. CT

 

Participants can refer to the COBRA or Retiree packets mailed to them by ThrivePass for more information. Active associates on the BCBS network can go to the Access Intranet site and view the "Leaving Blue" section of My HR > My Benefits.

Other plans or accounts

Benefit information

Preventive Plan & Enhanced Plan (Blue Cross Dental)

Contact information

Preventive Dental Plan — by Blue Cross Dental, Group 10828105 (2024)

Enhanced Dental Plan — by Blue Cross Dental, Group 10422795

1-888-589-2447
Monday through Friday 8 a.m. - 8 p.m. CT
bluecrossmn.com/findadentist

Benefit information

Contact information

Basic Vision Plan — by Blue Cross Vision Group 10422797

Enhanced Vision Plan — by Blue Cross Vision Group 10422798

1-888-444-5591
Monday through Friday 7 a.m. - 8 p.m. ET

bluecrossmn.com/findaneyedoctor

What are the different types of spending and saving accounts?

An HSA is a health savings account that works with a high deductible health plan. You can use the funds to help pay for out-of-pocket healthcare expenses your health insurance doesn't cover.

An FSA is a flexible spending account that lets you set aside money tax-free to pay for eligible expenses, like day care and healthcare products and services your health plan doesn't cover (such as vision and dental care).

Learn more about spending and saving accounts.

Spending accounts

Contact information

HealthEquity, Spending Accounts (FSA, DCFSA, HSA)

1-844-351-6856
HealthEquity login

As a BCBS member, if you are traveling abroad, you have access to doctors, hospitals, support tools, and resources around the world through the Blue Cross Blue Shield Global Core Program.

To learn more about the Global Core program:

  • Call Blue Cross MN Customer Service at 1-800-469-1110
  • Visit bcbsglobalcore.com
  • Call BCBS Global Core Service Center at 1-800-810-BLUE or call collect at 1-804-673-1177
  • Download the Global Core program app available for Apple or Android at the appropriate app stores or visit bcbsglobalcore.com/home/mobileapp

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your member account to learn more about these benefits and many others.

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Learn to Live

Emotional wellbeing resources

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call 1-800-406-7457

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Call 1-855-902-2777

Tobacco cessation

Quitting tobacco and vaping support

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb! 

Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach. 

Omada for Hypertension Management

Online health coaching program

Believe in a healthier life with Omada thanks to a dedicated care team, smart devices and a care plan that works for you. 

Call 1-888-409-8687

Omada for Diabetes Management

Online health coaching program

Omada can help you achieve and sustain your unique health goals one step at a time. 

Call 1-888-409-8687

Omada for Prevention

Diabetes and heart disease prevention

Need support to live a healthy lifestyle? We can make it easier to make the changes that matter most. 

Call 1-888-409-8687

Support Resources

Support at your fingertips

Blue Cross Care Advocate​

Get help with all your healthcare needs and questions over the phone or via live chat messaging. 

7 a.m. to 8 p.m. CT

Monday through Friday

1-800-469-1110, TTY 711

Log in to live chat with an advocate

Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists and other experts so if they don't know the answer to your question, they can get it.

  • Get to know and understand your benefits
  • Find health care providers and arrange appointments
  • Compare and understand treatment options
  • Determine if a recommended procedure is covered
  • Answer questions about claims
  • Transfer medical records
  • Set and meet health goals

Life@Blue

Active associates can view additional information by visiting the Life@Blue Sharepoint site.

You must be in-office on the Blue Cross MN network or  VPN to access Life@Blue. 

Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.
Hinge Health is an independent company providing musculoskeletal care services.