Get to know your Group Medicare Supplement plan
Get the most from your plan by exploring your plan benefits and resources.
Benefits and resources
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Find care
Senior GoldSM and Extended Basic Select plan members have in-network benefits when using a provider in the Aware® network who accepts Medicare.
Search for doctors in the Aware network
All other Medicare Supplement plan members may see any doctor (provider) that accepts Medicare assignment for in-network benefits.
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SilverSneakers fitness program
SilverSneakers® provides access to thousands of fitness locations nationwide, on-demand workout videos and online classes.
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Premium payment options
If your premium is billed by Blue Cross, you have payment options including auto-pay and email reminders.
If your premium is billed by your employer or administrator, no further action is needed.
Your member ID card
Your member ID card will be mailed to you within a few weeks after your enrollment confirmation.
If you are an existing Blue Cross member, you will not receive a new member ID card unless you made a plan change or there are changes to the information being displayed on your current card.
Key components of your ID card:
- Your name, identification, and plan number
- The dollar amount you pay when you visit a provider
- Information about pharmacy benefits, if any
- Instructions to help providers submit claims
- Customer Service and plan phone numbers
Create member account
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Get quick access to important member information
- See plan details and check coverage
- Track claims and pay your premium
(if you are directly billed by Blue Cross) - Check deductibles and out-of-pocket maximums
- Find in-network doctors in your area
- View, download and print your ID card
- Access common plan forms and documents
Each member account requires a unique and valid email address.
Support
Questions? We can help
Call 1-800-531-6686, TTY 711
8 a.m. to 5 p.m. Central Time
Monday through Friday
You can also find this phone number on the back of your member ID card to reach a customer service representative who can help you with your specific plan.
SilverSneakers® is a registered trademark of Tivity Health, Inc., an independent company that provides health and fitness programs. Blue Cross Medicare Advantage, Platinum Blue, Senior Gold and other Medicare Supplement and SecureBlue plans are eligible.
TruHearing® is a registered trademark of TruHearing, Inc., an independent company who works with health plans to offer low out-of-pocket costs on hearing aids.
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