Welcome, Solventum members

Helping you live your healthiest life.

You and Blue. Better together. 

Member Resources

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Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

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Find a provider

Search for doctors, hospitals and clinics.

Carrum Health currently administers the Orthopedics, Cardiac, and Cancers Center of Excellence (COE) program for Solventum. Carrum Health is the preferred provider of knee/hip replacement and spinal fusion surgeries for U.S. Solventum medical plan participants. Other surgeries and procedures will continue to be covered by Blue Cross and Blue Shield of Minnesota or by Carrum Health, as applicable.

With the Carrum Health benefit, you'll receive a seamless experience; they manage all of the planning, preparation, and paperwork. Costs are covered: Solventum covers all or most of the medical bill.*

To learn more, call Carrum Health at 1-888-855-7806.

*Members must meet their deductible if they’re on a high deductible plan, but copays and coinsurance are waived.

Blue Distinction helps you find the highest quality specialty care centers for spine surgery, knee and hip replacements, cardiac care, bariatric surgery, complex and rare cancers treatments and transplants. This national program has two designations: Blue Distinction Centers® and Blue Distinction Centers+SM

Blue Distinction Centers must be used to get the highest level of benefits for bariatric surgery, spine surgery and transplants. In some cases, you must use a Blue Distinction Center for the plan to cover any expenses as eligible. For more information, please see your Solventum Summary Plan Description.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Progyny

Smarter fertility benefits

Looking to grow your family? Learn about our fertility and family building (adoption and surrogacy) program.

Call 1-833-215-4798 to reach a Patient Care Advocate. 

Solventum Employee Assistance Program

Support for life’s challenges

Need help managing stress or other issues? Counselors offer confidential support whenever you need it. 

Call toll-free 1-800-838-8267
Visit www.supportlinc.com Company Code: Solventum

Tobacco cessation

Quitting tobacco and vaping support

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb! 

Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach. 

Maternity Management

Prenatal & postnatal wellness

A prenatal support program that gives members in-depth educational tools and more.

Call 1-800-793-6916 to speak with a Health Care Advocate. 

Support resources

Support at your fingertips

An adult with a headset on smiling.

Questions? We can help

Call Blue Cross customer service at 1-866-665-3594. 

  • Understand your member benefits
  • Check on a claim 
  • General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card. 

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc.