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Carrum Health currently administers the Orthopedics, Cardiac, and Cancers Center of Excellence (COE) program for Solventum. Carrum Health is the preferred provider of knee/hip replacement and spinal fusion surgeries for U.S. Solventum medical plan participants. Other surgeries and procedures will continue to be covered by Blue Cross and Blue Shield of Minnesota or by Carrum Health, as applicable.
With the Carrum Health benefit, you'll receive a seamless experience; they manage all of the planning, preparation, and paperwork. Costs are covered: Solventum covers all or most of the medical bill.*
To learn more, call Carrum Health at 1-888-855-7806.
*Members must meet their deductible if they’re on a high deductible plan, but copays and coinsurance are waived.
Blue Distinction helps you find the highest quality specialty care centers for spine surgery, knee and hip replacements, cardiac care, bariatric surgery, complex and rare cancers treatments and transplants. This national program has two designations: Blue Distinction Centers® and Blue Distinction Centers+SM.
Blue Distinction Centers must be used to get the highest level of benefits for bariatric surgery, spine surgery and transplants. In some cases, you must use a Blue Distinction Center for the plan to cover any expenses as eligible. For more information, please see your Solventum Summary Plan Description.
Benefits
Featured programs
Focusing on your health is easier with the right tools and support. Here's how we can help.
Log in to your Blue Cross member account to learn more about these benefits and others.
Progyny
Smarter fertility benefits
Looking to grow your family? Learn about our fertility and family building (adoption and surrogacy) program.
Call 1-833-215-4798 to reach a Patient Care Advocate.
Solventum Employee Assistance Program
Support for life’s challenges
Need help managing stress or other issues? Counselors offer confidential support whenever you need it.
Call toll-free 1-800-838-8267
Visit www.supportlinc.com Company Code: Solventum
Tobacco cessation
Quitting tobacco and vaping support
It's never too late to quit. Get support from a coach to finally kick tobacco to the curb!
Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach.
Maternity Management
Prenatal & postnatal wellness
A prenatal support program that gives members in-depth educational tools and more.
Call 1-800-793-6916 to speak with a Health Care Advocate.
Support resources
Support at your fingertips

Questions? We can help
Call Blue Cross customer service at 1-866-665-3594.
- Understand your member benefits
- Check on a claim
- General plan or coverage questions
Hours: Monday - Friday, 7 a.m. - 8 p.m. CT
This phone number is on the back of your member ID card.
Contact your employer
You should reach out to your employer first if you:
- Are choosing new coverage and have questions
- Have a qualifying life event like a change in your household or employment
- Need to change your name, address, etc.
Search our website
While this web page is focused on your company and employees, bluecrossmn.com serves all members and may have your answer.
Visit bluecrossmn.com for more options.