Welcome, RBC members
Helping you live your healthiest life.
You and Blue. Better together.
Member Resources
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Log in to your member account
Check your benefits, claims, connect to wellness programs and more.
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Get the Blue Care Advisor app
Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health.
Benefits
Featured programs
Focusing on your health is easier with the right tools and support. Here's how we can help.
Log in to your Blue Cross member account to learn more about these benefits and others.
Doctor On Demand
See a doctor online anytime
At work, home or on the road, you can see a doctor online whenever you need to. No appointment. To check your location for availability, visit online care.
Get a second opinion
With Teladoc Medical Experts, RBC employees and their families have the opportunity to have world-renowned doctors review a current diagnosis and treatment plan at no cost. Visit Teladoc Medical Experts to get started.
Ask ALEX
Choose the plan that's right for you
See which medical plan option is right for you with RBC's online modeling tool, ALEX
Health care cost estimator
Make informed decisions when planning medical services
Get started by logging in and clicking on 'Estimate Costs' to access the Health Care Cost Estimator which allows you to research and compare costs for common procedures and non-emergency services.
Support for your ongoing condition
Enjoy the best possible quality of life
Are you living with an ongoing condition like diabetes or asthma? If you’re eligible, a Dedicated Nurse can help you take better care of yourself.
Physical therapy without the hassle
Care for your back and joints
Prepare for surgery. Overcome back and joint pain. Stay healthy and pain free. And do it all at home, on your schedule. Hinge Health is available at no cost—100% covered by RBC.
Learn to Live program
Helps with stress, depression, social anxiety or insomnia
Learn to Live online programs, tools and resources can help you and your family members (age 13+). Use access code RBC
Gender care
Gender Services Consultant
We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.
Autism Program
Professional support
For families affected by autism, navigating care can be challenging. Through the Autism Program, you will be supported by a Board-Certified Behavioral Analyst (BCBA) Case Manager who will be there to guide you every step of the way.
Learn more at bluecrossmn.com/autism
Maternity Management
Prenatal & postnatal wellness
A prenatal support program that gives members in-depth educational tools and more.
Call 1-800-793-6916 to speak with a Health Care Advocate.
WINFertility
Fertility navigator
Working with your providers and pharmacies, WIN provides total support and coordination of care. Visit WINFertility to learn more or call 1-866-329-9522 to speak with a WIN Service Team Member who can answer benefit questions and schedule a call time to speak with a Nurse Care Manager.
Maternity support
Parenting support
Ovia Health apps offer expert content and tips, personalized health insights and on-demand health coaching with registered nurses to support pregnancy, starting a family and balancing life with kids.
Support resources
Support at your fingertips
Questions? We can help
Call Blue Cross customer service at 1-866-356-2422.
- Understand your member benefits
- Check on a claim
- General plan or coverage questions
Hours: Monday - Friday, 7 a.m. - 8 p.m. CT
This phone number is on the back of your member ID card.
Contact your employer
You should reach out to your employer first if you:
- Are choosing new coverage and have questions
- Have a qualifying life event like a change in your household or employment
- Need to change your name, address, etc.
Search our website
While this web page is focused on your company and employees, bluecrossmn.com serves all members and may have your answer.
Visit bluecrossmn.com for more options.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.
Hinge Health is an independent company providing musculoskeletal care services.
Ovia is an independent company that provides episodic care for family wellbeing.