Contact us for healthcare providers

We're here to help

For questions related to commercial and Medicare members:

(651) 662-5200
1-800-262-0820 (toll free)
(651) 662-2745 (fax)

For questions related to Minnesota Health Care Programs members:

1-866-518-8448

Provider services hours:
Mon. - Fri. 7 a.m. to 6 p.m.

It’s helpful if you have your provider number or NPI and, if applicable, the member’s ID number, account number and claim number handy when you call.

Verify benefits or eligibility for BlueCard members

1-800-676-BLUE (2583) (toll free)

Blueline voice response unit

Get immediate member information by phone or fax. To use the fax-back option, choose it from the menu and follow the prompts:

(651) 662-5200
1-800-262-0820 (toll free)

Technical support

(651) 662-5743
1-866-251-6743 (toll free)

Mailing addresses

Send claims to:

Blue Cross and Blue Shield of Minnesota
Document Processing Center
P.O. Box 982805 
El Paso, TX 79998-2805

Send adjustments and appeals to:

Blue Cross and Blue Shield of Minnesota
Document Processing Center
P.O. Box 982800
El Paso, TX 79998-2800