Welcome, Medtronic members
An adult on their cellphone.

Helping you live your healthiest life.

You and Blue. Better together. 

Member Resources

SVG

Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

SVG

Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

National BlueCard PPO

Search the National BlueCard PPO network for doctors, hospitals and clinics unless you live in a state listed below.

Florida residents

Employees who live in Florida will search Network Blue.

Georgia residents

Employees who live in Georgia will search the Blue Open Access POS network.

Maryland/D.C. residents

Employees who live in Maryland or the District of Columbia will search the BlueChoice Advantage Open Access network.

New Hampshire residents

Employees who live in New Hampshire will search the BlueChoice Open Access network.

New Jersey residents

Employees who live in New Jersey will search the Horizon Managed Care network. 

Wisconsin residents

Employees who live in Wisconsin will search the Blue Preferred POS network.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Doctor On Demand

See a doctor online anytime

At work, home or on the road, you can see a doctor online whenever you need to. No appointment. To check your location for availability, visit online care.

Personify

Wellbeing challenges

Virgin Pulse is becoming Personify and will be available in 2025 primarily for wellbeing challenges.

  • Personal challenges
  • Healthy habit challenges
  • Step challenges

Headspace

On-demand mental health support

Connect with a coach via text-based chat to receive personalized support for whatever you are going through. Find skill-building resources and therapist and psychiatrist support too. 

Gender care

Gender Services Consultant

We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.

Maternity Management

Prenatal & postnatal wellness

A prenatal support program that gives members in-depth educational tools and more.

Call 1-800-793-6916 to speak with a Health Care Advocate. 

Kindbody

Fertility support

Medtronic offers Kindbody as a fertility benefit. You’ll receive 3 fertility cycles including medication through your benefit. 

Kindly Human

On-demand situational support

Kindly Human delivers personalized support for everyone in your organization through peer connections built on shared life experiences. 

Maternity support

Parenting support

Ovia Health apps offer expert content and tips, personalized health insights and on-demand health coaching with registered nurses to support pregnancy, starting a family and balancing life with kids. 

Support resources

Support at your fingertips

Blue Cross Care Advocate​

Get help with all your healthcare needs and questions over the phone or via live chat messaging. 

7 a.m. to 8 p.m. CT

Monday through Friday

1-866-455-8221, TTY 711

Log in to live chat with an advocate

Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists and other experts so if they don't know the answer to your question, they can get it.

  • Get to know and understand your benefits
  • Find health care providers and arrange appointments
  • Compare and understand treatment options
  • Determine if a recommended procedure is covered
  • Answer questions about claims
  • Transfer medical records
  • Set and meet health goals

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

Doctor On Demand® by Included Health is an independent company providing telehealth services.
Ovia is an independent company that provides episodic care for family wellbeing