Log in to your member site to quickly and easily view the status of claims and plan coverage. Find a doctor in your network, get help choosing the right care, take advantage of wellness programs, get medical ID cards and more.
When you log in to our member website, you'll be directed to Blue Care AdvisorSM. It lets you seamlessly connect to all your benefits, claims, programs and more. You'll get information based on your benefits and history along with recommendations on steps you can take to improve your health.
Log in to the member website or download the app to get started.
Get help with all your health care needs, whether it's help finding an in-network provider, locating testing resources for COVID-19, a basic claim question or something more complex like discussing treatment options or managing a health issue. Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists, and other experts so if they don't know the answer to your question, they can get it.
Get expert answers to your health questions with just one call - Monday through Friday 7 a.m. to 8 p.m., Central Time. My Blue Cross Care Advocate 1-855-579-7655, TTY users call 711
Call Blue Cross Customer Service at 1-855-579-7655, (Monday - Friday, 7 a.m. - 8 p.m. CT)
If you are new to the Blue Cross plan and your provider is not in the network or your doctor has recently become a non-participating provider with Blue Cross, there may be certain conditions that may allow you to continue to receive care from that provider for a transitional period. Please contact Blue Cross about your transition of care options.
Search for doctors, hospitals and clinics.
Connect to all your benefits, claims, programs and more. And get personalized recommendations to improve your health.
