Welcome, members

Helping you live your healthiest life.

You and Blue. Better together.

Member Resources

Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Blue Care Advisor app for Android
Blue Care Advisor app iOS

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

Find a provider

Search for doctors, hospitals and clinics.

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Get help with all your healthcare needs and questions over the phone. 

7 a.m. to 8 p.m. CT

Monday through Friday

1-855-579-7655 (TTY 711)

If you are new to the Blue Cross plan and your provider is not in the network or your doctor has recently become a non-participating provider with Blue Cross, there may be certain conditions that may allow you to continue to receive care from that provider for a transitional period. Please contact Blue Cross about your transition of care options.

Benefits

Program features

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Recommended preventive care

Tobacco cessation

Quitting tobacco and vaping support

It's never too late to quit. Get support from a coach to finally kick tobacco to the curb! 

Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach. 

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Contact Doctor On Demand

Amazon Pharmacy

Prescription mail delivery

We deliver your medication right to your door, with status updates along the way.

Learn more

Support resources

Support at your fingertips

Blue Cross Care Advocate​

Get help with all your healthcare needs and questions over the phone. 

7 a.m. to 8 p.m. CT

Monday through Friday

1-855-579-7655 (TTY 711)

Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists and other experts so if they don't know the answer to your question, they can get it.

  • Get to know and understand your benefits
  • Find health care providers and arrange appointments
  • Compare and understand treatment options
  • Determine if a recommended procedure is covered
  • Answer questions about claims
  • Transfer medical records
  • Set and meet health goals

Doctor On Demand® by Included Health is an independent company providing telehealth services.
Prime Therapeutics LLC is an independent company providing pharmacy benefit management services.
Amazon Pharmacy is an independent company offering pharmaceutical home delivery services.