Interoperability: Digital data disclosure and release authorization

Authorizing a Personal Representative

Medicare Advantage and Medical Assistance (Medicaid) members can choose to let a Personal Representative use a third-party health application for them.

How to enable Personal Representative access

Follow these steps to let a Personal Representative access a third-party health application for a Blue Cross and Blue Shield of Minnesota (Blue Cross) member.

Step 1: Create a member account

The representative needs to have a Blue Cross member account.

If you already have a member account, go to Step 2.

Note: You'll need to use an email address to create your account. Be sure to use the same email address on your authorization form in step 2.

Create account

Step 2: Complete authorization form

Either the member or representative needs to complete and submit the digital data disclosure and release authorization form.

Please mail, email or fax the completed form to:

Blue Cross and Blue Shield of Minnesota
P.O. Box 64560
St. Paul, MN 55164

Email: incoming.service.center@bluecrossmn.com

Fax: (651) 662-7933

Download authorization form

Step 3: Revisit your third-party application

Your account should be available 2–3 business days after we have received the authorization form.

After we receive and process the form, the representative will be able to use third-party applications that support access to Blue Cross member data.

You can then return to your desired third-party application to access the member's information.

Note: Third-party applications may need their own account setup to access them.