Need help? We’re here for you.

Here’s how to reach us by phone or mail. 

Find common forms for claims, direct deposit and more.

Find answers to questions about benefits/coverage, ID cards, claims, finding a doctor in your network, prior authorization, paying your premium and health programs.

You can find your claims, plan information, ID card and more online by logging in to the member site.

Member log in & register

Many Blue Cross customers work with a licensed agent to choose a health plan. It’s a smart way to choose the right coverage.

Find an agent

Why work with an agent?

A Blue Cross Advisor will meet with you in person or virtually to talk about:

• Coverage and plan options
• Claims and benefits
• Classes

Make an appointment

If you understand how your health plan works, you can maximize your benefits. Here are the basics to get you started.

See health insurance basics

Learn about Medicare

Your health plan will make more sense if you know a few important terms.

If you need information in a language other than English or someone to interpret, we're ready to help.

If you’re a member, call the customer service number on the back of your member ID card.

If you’re interested in buying individual or family coverage, call:

• (651) 662-5050 or toll free 1-800-262-0823 if you are not eligible for Medicare
• (651) 662-9949 or toll free 1-855-579-7658 if you are eligible for Medicare

If you are in the process of enrolling for group coverage, contact your employer and ask for the information you need.

See our nondiscrimination practices

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