Quit smoking or vaping with our tobacco support program

Tobacco use is an addiction, and stopping can require extra support.

For most Blue Cross members:

Quitting tobacco and vaping support line

Call toll-free 1-888-662-BLUE (2583) 

Hours: Mon. – Thurs. 8:30 a.m. – 5:30 p.m. CT, Fri. 8 a.m. – 6 p.m. CT

For Blue Advantage Families and Children, MinnesotaCare, Minnesota Senior Care Plus and SecureBlue members: Call 1-855-552-2583, TTY 711.


If you’re not a member:

You can receive support with quitting through the quit-line in your state, if one is available.

Call 1-800-QUIT NOW (1-800-784-8669)

Get started with our support program

If you're a Blue Cross member, our quitting tobacco and vaping support program can help you take the first step to becoming nicotine-free. Here’s what you’ll receive: 

  • An initial call to talk about your history of nicotine use and your efforts to quit
  • Four additional calls with a wellness coach at times that work for you
  • A personal quit plan
  • A workbook sent to your home with tips to help you stick with the plan and deal with stress and cravings
  • Two additional calls to support you after you complete the program (30- and 90-day follow-ups)
  • Online tools and resources for support and to track your progress between calls

Quit aids can help, too

If you want to use a quit aid (patch, gum or lozenge), your wellness coach will help you figure out which would work best for you. Call the customer service number on the back of your member ID card to find out about health plan coverage for any quit aids.

What's the big deal about vaping?

Vaping is short for vaporize. That's how an e-cigarette works. It heats liquid to provide an aerosol that is inhaled into the lungs. Aside from nicotine, which is highly addictive, the vape liquid may also contain other harmful substances like:

  • Volatile organic compounds
  • Cancer-causing chemicals
  • Heavy metals such as nickel, tin and lead
  • Ultrafine particles
  • Flavoring such as diacetyl, a chemical linked to lung disease

Vaping's toll on our health

There have been 1,604 vaping-related lung injury cases to date, and a number of them resulting in fatalities. The specific cause has not been determined. Until it is, the only safe bet is to avoid all vaping products. 

More about quitting tobacco and vaping

How Blue Cross is helping people quit tobacco

Quitting tobacco support services are offered without charge to Blue Cross and Blue Shield of Minnesota and Blue Plus members. Quit medications are subject to health plan coverage.

Centers for Disease Control and Prevention (CDC) Office on Smoking and Health, National Center for Chronic Disease Prevention and Health Promotion, Quick Facts on the Risks of E-cigarettes for Kids, Teens and Young Adults, March 11, 2019.

CDC, Outbreak of Lung Injury Associated with E-Cigarette Use, or Vaping, Products, October 24, 2019.

CDC, “Notes from the Field: Use of Electronic Cigarettes and Any Tobacco Product Among Middle and High School Students — United States, 2011–2018,” November 16, 2018.

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