Doctor On Demand
Use an online doctor when and where you need it. See a doctor for medical or mental health care at your convenience.
Your cough won’t go away. Your throat may feel raw and sore. You know you need to seek care.
Yet, with a never-ending schedule of to-dos and priorities, it may be hard to squeeze in an appointment with your primary care doctor or a visit to urgent care.
Blue Cross and Blue Shield of Minnesota offers Doctor On Demand®, a convenient and affordable care option to help you get well.
The next time you need to see a doctor, consider visiting an online doctor.
Care overview
How online doctor services work
Doctor On Demand provides access to board-certified doctors, psychiatrists or licensed psychologists via video conferencing for a small fee or at no cost for some plans.* You can connect via video from anywhere — your home, work or even on vacation.
Use the Doctor On Demand app or website to talk to a doctor when it’s convenient for you. You can also schedule a video visit. Medical care visits are available 24/7 and mental health care visits are available by appointment from 7 a.m. to 11 p.m. local time, seven days a week.
When you’re ready to meet, connect with a doctor live from your smartphone, tablet or computer with a front-facing camera. It’s that simple.
What can an online doctor treat?
An online doctor can provide an assessment, diagnosis and treatment — and even prescribe medications and order lab tests when necessary — during a video visit. Some conditions Doctor On Demand can treat include:
| cold/flu | vomiting |
| sore throat | eye issues |
| urinary tract infection | sports injuries |
| skin issues/rashes | travel illness |
| diarrhea | allergies |
You can also visit with a licensed psychologist or board-certified psychiatrist by appointment for help with depression, social anxiety, addictions, relationship issues, or trauma and loss.
How much does Doctor On Demand cost?
Using Doctor On Demand costs much less than going to an urgent care clinic or the emergency room.
Exact cost depends on your plan details and in some cases (Psychology), the length of your visit. Log into the app or website to see what it will cost for you before you make a call. Some or all of the cost may be covered, depending on your health plan coverage.*
Register to see an online doctor
Doctor On Demand is available for medical care 24 hours a day, seven days a week. Mental health appointments are available from 7 a.m. to 11 p.m. local time, seven days a week.
Register today or download the app to create your Doctor On Demand account:
*Note: Depending on your health plan, some or all of the cost may be covered. Check with Blue Cross to obtain specific information about your plan. Prices may change.
Doctor On Demand® is an independent company providing telehealth services.
Doctor On Demand® operates subject to state laws. As of August 2017, Doctor On Demand offers behavioral healthcare in all states where Mental Health services are available to Doctor On Demand’s patient population at large, and Medical care in all 50 states and the District of Columbia. Doctor On Demand is not intended to replace an annual, in-person visit with a primary care physician.** Doctor On Demand physicians do not prescribe Controlled Substances, and may elect not to treat or prescribe other medications based on what is clinically appropriate.