


Helping you live your healthiest life.
You and Blue. Better together.
Member Resources
Log in to your member account
Check your benefits, claims, connect to wellness programs and more.
Get the Blue Care Advisor app
Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health.
Benefits
Featured programs
Focusing on your health is easier with the right tools and support. Here's how we can help.
Log in to your Blue Cross member account to learn more about these benefits and others.
Doctor On Demand
Telemedicine
Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away.
Call 1-800-997-6196
Tobacco cessation
Quitting tobacco and vaping support
It's never too late to quit. Get support from a coach to finally kick tobacco to the curb!
Call 1-888-662-2583 (TTY 711) to speak with a Wellness Coach.
Maternity Management
Prenatal & postnatal wellness
A prenatal support program that gives members in-depth educational tools and more.
Call 1-800-793-6916 to speak with a Health Care Advocate.
Preventive care services
Stay as healthy as possible
Learn more about these services, including yearly checkups, screenings and immunizations.
Prescription drugs
Benefits, search covered drugs, find a pharmacy and more
Knowing how your benefits work with different types of prescription drugs can help you manage costs.
Support resources
Support at your fingertips

Questions? We can help
Call Blue Cross customer service at 1-855-374-2583.
- Understand your member benefits
- Check on a claim
- General plan or coverage questions
Hours: Monday - Friday, 7 a.m. - 6 p.m. CT
This phone number is on the back of your member ID card.
Contact your employer
You should reach out to your employer first if you:
- Are choosing new coverage and have questions
- Have a qualifying life event like a change in your household or employment
- Need to change your name, address, etc.
Search our website
While this web page is focused on your company and employees, bluecrossmn.com serves all members and may have your answer.
Visit bluecrossmn.com for more options.
Doctor On Demand® by Included Health is an independent company providing telehealth services.