Welcome, Team Members

Helping you live your healthiest life.

You and Blue. Better together. 

Member Resources

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Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

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Find a provider

Search the BlueCard PPO network for doctors, hospitals and clinics.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Gender care

Gender Services Consultant

We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.

Autism Program

Professional support

For families affected by autism, navigating care can be challenging. Through the Autism Program, you will be supported by a Board-Certified Behavioral Analyst (BCBA) Case Manager who will be there to guide you every step of the way. 

Learn more at bluecrossmn.com/autism

Maternity Management

Prenatal & postnatal wellness

A prenatal support program that gives members in-depth educational tools and more.

Call 1-800-793-6916 to speak with a Health Care Advocate. 

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Call 1-855-902-2777

Blue365

Health and wellness savings

Blue365 offers premier health and wellness discounts and is free to join. 

Call 1-855-511-2583

Omada for Prevention

Diabetes and heart disease prevention

Need support to live a healthy lifestyle? We can make it easier to make the changes that matter most. 

Call 1-888-409-8687

Support resources

Support at your fingertips

An adult with a headset on smiling.

Questions? We can help

Call Blue Cross customer service at 1-866-873-5943. 

  • Understand your member benefits
  • Check on a claim 
  • General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card. 

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

Doctor On Demand® by Included Health is an independent company providing telehealth services.
Hinge Health is an independent company providing musculoskeletal care services.
Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.
The Omada program is from Omada Health, Inc., an independent company providing digital care programs.