Get started with Blue Care Advisor
When you log in to our member website, you'll be directed to Blue Care AdvisorSM. It lets you seamlessly connect to all your benefits, claims, programs and more. You'll get information based on your benefits and history along with recommendations on steps you can take to improve your health.
Log in to the member website or download the app to get started.
Get help to be your best
Have questions about your health plan?
We’re ready to help. Call Blue Cross customer service at 1-866-455-8220.
Life Solutions
Life Solutions is Best Buy’s Employee Assistance Program offering no-cost, 24/7, confidential services to you and anyone living in your household. Talk with a master’s-level specialist any time and get access to up to eight no-cost counseling sessions per event or issue. Life Solutions also includes myStrength, a digital platform that can help you manage stress and remain healthy.
Telephone: 1-800-807-1530
Website: guidanceresources.com (First-time users, click: Register > Enter Organization Web ID: BBYLife)
Preventive care
Preventive care is essential to staying healthy — and it’s generally free if you’re covered under a Best Buy medical plan and use an in-network provider. Through annual exams and regular screenings, your doctor can identify health risks, monitor symptoms and help you manage health conditions before they become serious problems. Learn more about preventive care
HEALTHLINK
HEALTHLINK is Best Buy’s 24/7 resource for all your health-related questions. Call 1-866-229-2810 to speak with a registered nurse or wellness coach who can help answer questions and provide information on health conditions such as diabetes, cancer, heart disease, asthma and much more.
