Welcome, Best Buy members

Helping you live your healthiest life.

You and Blue. Better together. 

Member Resources

Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

Log in
Create account

Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Blue Care Advisor app for Android
Blue Care Advisor app iOS

Find Care

You can research providers and medical costs as a guest. 
Log in to find in-network providers only who are covered by your current health plan. 

National BlueCard PPO

Search the National BlueCard PPO network for doctors, hospitals and clinics unless you live in a state listed below.

BlueCard PPO search

Florida residents

Employees who live in Florida will search the Network Blue network.

Network Blue search

Kansas City, MO residents

Employees who live in Kansas City, MO, will search the Preferred-Care Blue network.

Preferred-Care Blue search

Maryland, Northern Virginia and Washington D.C. residents

Employees who live in Maryland, Northern Virginia (defined as Fairfax, Arlington, Alexandria), or the District of Columbia will search the BlueChoice Advantage Open Access network.

BlueChoice Advantage Open Access search

Oklahoma residents

Employees who live in Oklahoma will search the Blue Preferred network.

Blue Preferred search

St. Louis, Missouri residents

Employees who live in St. Louis, MO, will search the Blue Access Choice network.

Blue Access Choice search

Virginia residents (excluding Fairfax, Arlington, Alexandria)

Employees who live in Virginia (excluding Fairfax, Arlington, Alexandria) will search the HealthKeepers POS network.

HealthKeepers POS search

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Log in to your Blue Cross member account to learn more about these benefits and others.

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Recommended preventive care

HEALTHLINK

Best Buy’s 24/7 resource for all your health-related questions

Speak with a registered nurse or wellness coach who can help answer questions and provide information on health conditions such as diabetes, cancer, heart disease, asthma and much more.

Call 1-866-229-2810

GuidanceResources

Best Buy’s Employee Assistance Program

24/7, confidential services to you and anyone in your household. Talk with a specialist and get access to eight no-cost counseling sessions per event or issue. 

Call 1-800-807-1530
(First-time users: Register > Enter Organization Web ID: BBYLife)

Access GuidanceResources

Support resources

Support at your fingertips

An adult with a headset on smiling.

Questions? We can help

Call Blue Cross customer service at 1-866-455-8220. 

  • Understand your member benefits
  • Check on a claim 
  • General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card. 

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc.