Welcome, Allianz Life employees

Helping you live your healthiest life.

You and Blue. Better together.

Member Resources

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Log in to your member account

Check your benefits, claims, connect to wellness programs and more.

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Get the Blue Care Advisor app

Connect to all your member benefits, claims, programs and more. And get personalized recommendations to improve your health. 

Find Care

You can research providers and medical costs as a guest. Log in to find in-network providers only who are covered by your current health plan. 

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Search for doctors, hospitals and clinics

Using your health plan is easy. Your national provider network, BlueCardPPO, works with doctors, hospitals and clincs across the country, including our onsite health center, True Care. Just show your member ID card whenever you get care. 

Remember, if you receive services from out-of-network providers you will have reduced benefit coverage with our Enhanced and Standard HDHP plans. You will not have any benefit coverage for out-of-network providers other than emergency treatment if enrolled in the BCBS/Coupe Premium plan

By activating the Limeade ONE app, you will have quick access to fun activities, helpful tools and social support from your colleagues and Allianz – all designed to help you be your best.

When you (and your eligible spouse) participate in well-being activities, you earn rewards. If you are enrolled in a high deductible medical plan (Enhanced or Standard HDHP), you will receive rewards in the form of HSA contributions. If you are enrolled in the Premium Plan or are an employee not enrolled in an Allianz medical plan, you will receive rewards in the form of Recognition Central Points.

Read the True Balance Experience FAQ.

All 3 medical plan options utilize the same covered drug list (KeyRx) and pharmacy network (Select) through Prime Therapeutics. The 2025 KeyRx Drug List can be found on this page under Prescription Drugs. You can search for in network pharmacies by selecting “Find a Pharmacy” on this page under Prescription Drugs (choose “Select Network”). After 1/1/25 you can view the pharmacy information specific to your plan by logging in to your plan’s member portal.

If you have questions about the pharmacy coverage on the HDHP plans, call Blue Cross customer service at 1-855-545-2583, Monday – Friday, 7 a.m.– 8 p.m.

If you have questions about the pharmacy coverage on the Coupe Health Plan, contact the Health Valet Team at 1-833-749-1969 or email at HealthValet@CoupeHealth.com Monday – Friday, 8 a.m.– 8 p.m. CT.

Learn how we're supporting your mental health:

  1. Generic anti-depressant medications on the KeyRx Preventive Drug list are covered at 100%.
  2. Coverage for most mental health services obtained in the office or outpatient:
    1. Those who enroll in our Enhanced and Standard HDHPs pay no coinsurance after they meet the annual deductible.
    2. Those who enroll in the Coupe Health Premium plan will have 100% coverage, with no deductible or copay.
  3. Access to virtual mental health care through Doctor on Demand. Virtual visits are convenient and typically cost less than in in-person visit. Visit the Doctor on Demand site via the link on this page under Related Resources.
  4. On-site therapy visits are available at True Care in our Minneapolis campus for benefits-eligible employees and dependents regardless of if you are enrolled in a medical plan.
  5. Learn to Live is a self-paced online mental health program to help you and your family members (age 13+) manage stress, depression, social anxiety, insomnia or substance use. It is 100% confidential, there is no cost and it is accessible online 24/7. Watch this 2-minute video to see how Learn to Live can help.

The federal Transparency in Coverage Rule requires our group health plan to disclose price and cost-sharing information to participants. To comply, Allianz Life is posting a link to the Blue Cross Blue Shield Minnesota webpage which provides access to pricing information via Machine-Readable Files. To learn more and review the links, please visit the Machine-Readable webpage.

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected by the "No Surprises Act," a provision under the Consolidated Appropriations Act (CAA) 2021. To learn more about the protections available to you, view the Blue Cross No Surprises Act webpage.

New for 2025

Coupe Premium Plan

A new BCBS/Coupe Premium Plan will replace the current BCBS Premium Plan as of January 1, 2025. 

  • Members pay a flat copay for all covered services and prescription drugs, and costs are available on the Coupe website in advance of services. 
  • There is no deductible or coinsurance on this plan. 
  • The plan uses the same national provider network as our current BCBS plans and puts providers into three tiers based on quality and efficiency of care. 
  • Tier 1 providers will have the lowest copay for services and the highest-quality outcomes based on Coupe’s research. 
  • Coupe simplifies billing by consolidating all medical and prescription copays into one monthly invoice for easier tracking and payment.
  • Members have 24/7 access to the Coupe Health Plan member portal and Health Valet for support. 

To see if this plan is right for you and your family, visit the Coupe microsite at employers.coupehealth.com/allianz

Once enrolled in the Coupe plan and on/after January 1, 2025, you will have 24/7 access to the Coupe Health Plan member portal at coupehealth.com. The member portal houses all your benefit information including provider, prescription and pharmacy lookup, bill statements, access to your Health Valet, and much more. The Coupe health mobile app will be available for download starting 1/1/25 via the App Store or on Google Play

If you have questions about the Coupe Health Plan, contact the Health Valet Team at 1-833-749-1969 or via email at HealthValet@CoupeHealth.com Monday – Friday, 8 a.m.– 8 p.m. CT.

Benefits

Featured programs

Focusing on your health is easier with the right tools and support. Here's how we can help.

Learn more about these benefits and others by logging in to your Blue Cross member account.

MedsYourWay

Retail and Home Delivery

MedsYourWay compares drug card discount prices and your health plan pharmacy benefit to automatically deliver the lowest price. 

Call 1-855-206-2430

Blue365

Health and wellness savings

Blue365 offers premier health and wellness discounts and is free to join. 

Call 1-855-511-2583

Hinge Health

Conquer back or joint pain

Hinge Health provides you with all the tools you need to get moving again from the comfort of your own home. 

Call 1-855-902-2777

Learn to Live

Emotional wellbeing resources

Access on-demand, self-directed digital programs based on the clinically proven strategies of Cognitive Behavioral Therapy (CBT).

Call 1-800-406-7457

Care benefits

Preventive care services

Stay as healthy as possible

Learn more about these services, including yearly checkups, screenings and immunizations.

Doctor On Demand

Telemedicine

Access to quick care when needed online, 24/7. Whether at home or on the road, healthcare is just a click away. 

Call 1-800-997-6196

Global Core

Find providers while traveling

Find doctors and hospitals outside of the United States, Puerto Rico and U.S. Virgin Islands. You can also find other valuable resources to help you stay safe and healthy around the world.

Gender care

Gender Services Consultant

We offer guidance to help manage care and navigate insurance for transgender and non-binary members and their families. If you have any questions about gender-related care, you can call 1-866-694-9361.

Support resources

Support at your fingertips

An adult with a headset on smiling.

Questions? We can help

Call Blue Cross customer service at 1-855-545-2583. 

  • Understand your member benefits
  • Check on a claim 
  • General plan or coverage questions

Hours: Monday - Friday, 7 a.m. - 8 p.m. CT

This phone number is on the back of your member ID card. 

Contact your employer

You should reach out to your employer first if you:

  • Are choosing new coverage and have questions
  • Have a qualifying life event like a change in your household or employment
  • Need to change your name, address, etc. 

Blue365® is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.
Hinge Health is an independent company providing musculoskeletal care services.
Learn to Live, Inc. is an independent company offering online tools and programs for behavioral health support. Learn to Live is an educational program and should not be considered medical treatment.
Doctor On Demand® by Included Health is an independent company providing telehealth services.
Blue Cross Blue Shield Global Core is a registered mark of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/or Blue Shield plans.