Your Blue Cross member ID card
Why you need it, how to use it and what to do if you lose it
Your Blue Cross member ID card includes important information about your plan.
You will receive a member ID card for you and each covered family member within a few weeks after your plan takes effect.
Why you need a member ID card
Your member ID card contains important details about your plan and coverage. It lets in-network providers know where to send your claim, so you don’t have to. It also has contact information on the back if you ever need help.
How to use your Blue Cross or Blue Plus ID card
Bring your Blue Cross or Blue Plus ID card whenever you visit a doctor or pharmacy or other medical provider. Your member ID card provides the following information to your provider:
- Your name and member identification number (and a group number, if applicable)
- The name of your plan
- Your copay amount when you go to the doctor or emergency room (if applicable)
- Your deductible and out-of-pocket maximum (if applicable)
- Information for your pharmacist about prescriptions
- Instructions for providers or pharmacists for how to submit a claim
- Customer service phone numbers for you and your providers
What to do if you lose your ID card
If your original member ID card becomes lost or damaged, log in to your account to see your digital ID card, download a replacement and/or send copies of your card.
Questions?
If you have questions about using your ID card, call the customer service number on the back of your ID card.
Need additional cards?
For additional or replacement ID cards, log in or create your member account after you receive your initial card.