Get started with Blue Care Advisor
When you log in to our member website, you'll be directed to Blue Care AdvisorSM. It lets you seamlessly connect to all your benefits, claims, programs and more. You'll get information based on your benefits and history along with recommendations on steps you can take to improve your health.
Log in to the member website or download the app to get started.
Your Blue Cross Care Advocate is here to help
Get help with all your health care needs, whether it's help finding an in-network provider, locating testing resources for COVID-19, a basic claim question or something more complex like discussing treatment options or managing a health issue. Your Blue Cross Care Advocate is supported by on-site doctors, nurses, pharmacists, specialists, and other experts so if they don't know the answer to your question, they can get it.
- Get to know and understand your benefits
- Find health care providers and arrange appointments
- Compare and understand treatment options
- Determine if a recommended procedure is covered
- Review signs, symptoms, and risk factors for COVID-19
- Manage health issues and treatment plans
- Answer questions about medical claims and transfer medical records
Call 1-855-471-2583 or TTY 711 Monday through Friday 7 a.m. to 8 p.m., Central Time
Care Partners
This program is available to help Andersen employees and dependents with their wellbeing as it pertains to stress, parenting, grief, addiction, serious illness and more. This is done through confidential conversations. Get connected with a Care Partner through the app and use your location code.
SupportLinc
Andersen Corporation is pleased to provide the SupportLinc Employee Assistance Program (EAP) to help you manage life's daily challenges.
SupportLinc offers confidential, professional support for emotional health and work-life balance concerns at no-cost to you or your family.
Phone number: (888) 881-LINC (5462)
Download the SupportLinc mobile app, and use code: Andersen
Preventive care services
Preventive care is essential to staying healthy – and generally covered at 100 percent when you use an in-network provider. Through annual exams and regular screenings, your doctor can identify health risks, monitor symptoms and help you manage health conditions before they become serious problems.
Learn more about preventive care
Online care with Doctor On Demand by Included Health
Meet face-to-face with a board-certified doctor or mental health provider online, from home or work – or even on vacation. On-demand medical care is available 24/7. Mental health appointments are available from 7 a.m. – 10 p.m., seven days a week. You can use the app 24/7 to schedule appointments.
24/7 Nurse advice line
If you or a family member is sick late at night or you’re not sure whether to got to the emergency room, help is a phone call away. Get professional medical advice and information from registered nurses 24 hours a day, seven days a week by calling 1-800-622-9524.
Maternity Management
Have a healthier pregnancy with support and guidance from a maternity health coach by calling 1-866-489-6948.
