Call the customer service number on your member ID card to connect with a health guide.
Note: This program is not available with all health plans.
A health guide can answer your health plan questions. They can help with questions like:
- Benefits/plan coverage
- Claims
- Finding an in-network provider
- Your member account
A health guide has no medical training and cannot give medical or prescription advice. If you have medical or prescription questions, the health guide can connect you with a nurse guide.
Call the customer service number on the back of your ID card to speak with a health guide.